terms & conditions

This Agreement is between the user of iPurvey service and The Digital Purveyor Company Limited (trading as iPurvey). The Digital Purveyor Company Limited is a company registered in England under company number 12484804, at address 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.

Please read these Terms and Conditions and our Privacy Policy carefully as by using the site or our service, you confirm that you accept these terms and agree to abide by them.

These terms may change at any time and changes will be effective immediately upon posting. If you continue using the site or our service you agree to the new terms.

Summary:

  • By using the services provided by iPurvey, you are agreeing to our Terms & Conditions as set out
  • Your access to and use of the service is subject to our Privacy Policy
  • iPurvey is not responsible for any errors or omissions within the data provided to us by third- party. We utilise the information as provided to us to monitor your journey for disruption. You are responsible for your actions and we are not liable for any damages or actions taken based on the use of the data or the application or service.
  • iPurvey is not responsible for the content of third-party websites and you take full responsibility for accepting the terms and conditions of the third-party web sites..

Full Terms

Who are we?

iPurvey mitigates the financial, operational and green accountability challenges faced in today's supply chain industry resulting from logistic and transportation disruption. We predict and resolve freight and supply chain disruptions, optimising operations and reducing costs for businesses globally

How do we do this?

iPurvey combines AI-powered predictive analytics with real-time visibility to prevent and predict supply chain disruptions, automate rescheduling, optimise container usage, and streamline insurance claims. It uniquely enhances efficiency while cutting costs and reducing carbon emissions. You simply provide us with your shipment booking including other segments of your intermodal shipment booking and we take care of the rest

What is covered?

  • Vessel disruption tracking and prediction
  • Notification of disruption
  • Rail freight rerouting recommendation

What is not covered?

  • Road haulage rerouting recommendation
  • Rail freight rerouting booking

Our Plans

Freight Assist SME

  • £199/month
  • 1 user
  • 10 shipments submissions per month
  • Vessel disruption prediction & tracking
  • Automatic notification of disruption
  • Rail rerouting recommendation

Freight Assist Business

  • £399/month
  • Up to 3 users
  • 50 shipments submissions per month
  • Vessel disruption prediction & tracking
  • Automatic notification of disruption
  • Rail rerouting recommendation
  • Selection of rail rerouting recommendation options

Freight Assist Enterprise

  • £699/month
  • Up to 10 users
  • Unlimited shipments submissions per month
  • Vessel disruption prediction & tracking
  • Automatic notification of disruption
  • Rail rerouting recommendation
  • Selection of rail rerouting recommendation options
  • Intermodal freight tracking

Subscriptions

The subscriptions are paid monthly. Payments are made via Direct Debit and can be cancelled at any time

iPurvey may change the subscription price from time to time and this will be communicated to you in advance advising the reason, the effective date and any actions that need to be taken. If you continue to use the service, then you will have accepted the new price. If you do not wish to continue using the service you must cancel before the new price takes effect.

Cancellations

You can cancel your subscription any time.

We reserve the right, in our sole discretion, to restrict, suspend, or terminate these Terms and your access to all or any part of the application or service at any time and for any reason without prior notice or liability.

Limitation of our Liability

All of the data we use to monitor your travel booking and identify a valid claim comes from third parties and as such we in good faith cannot and do not warrant the completeness or the accuracy of the submitted claim. You acknowledge that you use this service site and the data it contains: -

  • At your own risk.
  • You are responsible for your actions and that we are not liable for any actions taken based on the use of the data or the site.

We aim to deliver a service that is available, error and virus free however it is your responsibility to ensure that you have adequate security measures in place to protect your own information and physical assets. You should use your own virus protection software. You must not misuse our site. You must not try to gain unauthorised access. Any such breach will be reported to the relevant authorities.

To the extent permitted by law, you agree and acknowledge that iPurvey will not be liable to any users for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise under no circumstances whatsoever will iPurvey be held liable to your or any other party for any direct or indirect or any type of damage, loss or injury from your use of our data or site.

Nothing in these terms and conditions exclude or limits our liability for death or personal injury arising from our negligence or any other liability that cannot be excluded or limited by English Law.

This does not affect your statutory consumer rights.

You agree to indemnify iPurvey from and against any claim, liability, cost or damage or loss we incur, including sensible legal fees as a result of any material that you post on social media or via other communications, any actions that you take which breach these terms and conditions.

Links and Third-Party Websites

iPurvey is not responsible for the content of third-party websites, you take full responsibility for accepting the terms and conditions of those third-party web sites. We recommend that you familiarise yourself with those terms and conditions and privacy policies to satisfy yourself that you agree to use as presented.