Terms and conditions
Last updated: February 2026
About Us
Welcome to iPurvey. These Terms of Service ("Terms") govern your access to and use of our AI-powered disruption management platform and related services, including FreightAssist, TravelAssist, AeroFlow, NEXUS, and Inbound IQ (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
Agreement Overview
Access to our AI-powered
disruption management tools
Use our Services in accordance
with these Terms
Comply with laws and use
Services appropriately
1. Acceptance of Terms
By creating an account or using our Services, you confirm that:
- You have read, understood, and agree to be bound by these Terms
- You are at least 18 years old or have parental/guardian consent
- You have the authority to enter into this agreement on behalf of your organization
- Your use of the Services complies with all applicable laws and regulations
2. Description of Services
iPurvey provides AI‑powered disruption‑management services through the following products:
Predictive freight delay management and document verification for African SME exports
Instant travel insurance payouts triggered by AI-detected disruptions
Real-time aircraft turnaround optimization and predictive alerts
Satellite-driven early warning system for fibre infrastructure and critical assets
Predictive ASN delay detection for manufacturing supply chains
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time.
3. Accounts, Registration and Security
To use our Services, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Acceptable Use Policy
- Use Services for legitimate business operations
- Integrate with your existing systems and workflows
- Access predictive insights and alerts for your operations
- Share data as necessary to receive Services
- Violate any laws, regulations, or third‑party rights
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Services or servers
- Use the Services for fraudulent or deceptive purposes
- Reverse engineer, decompile, or disassemble our software
- Resell or redistribute the Services without authorization
- Use automated tools to access the Services inappropriately
- Transmit viruses, malware, or harmful code
5. Data and Privacy
Your use of our Services is also governed by our Privacy Policy. Key points include:
Your Data: You retain ownership of the data you provide to the Services
Our Use: We use your data to provide, improve, and protect our Services
Security:We implement industry-standard security measures to protect your data
Privacy Policy:Please review our Privacy Policy for detailed information
6. Fees and Payment
Certain aspects of our Services require payment. By starting paid Services, you agree to:
- Pay all applicable fees as described in your subscription plan
- Provide current and accurate billing information
- Authorize recurring charges for subscription services
- Pay any applicable taxes, duties, or government charges
- Accept that fees are non‑refundable except as required by law
We reserve the right to modify pricing with reasonable notice to existing customers.
7. Intellectual Property Rights
Our Intellectual Property.
All rights, title, and interest in the Services, including all software, algorithms, AI models, text, graphics, logos, and trademarks, are owned by iPurvey or our licensors. You may not use our intellectual property without express written permission.
Your Intellectual Property.
You retain all rights to your data and content. By using our Services, you grant us a limited license to use your data solely to provide and improve our Services.
8. Warranties and Disclaimers
- Warranties of merchantability or fitness for a particular purpose
- Warranties regarding accuracy, reliability, or availability
- Warranties that the Services will be uninterrupted or error‑free
- Warranties that predictions or alerts will be 100% accurate
While we strive for accuracy in our AI-powered predictions, you acknowledge that our Services provide estimates and should not be the sole basis for critical business decisions.
9. Limitation of Liability
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from reliance on predictions or alerts
- Damages from unauthorized access to or use of our servers
- Damages from interruption or cessation of Services
10. Indemnification
You agree to indemnify, defend, and hold harmless iPurvey and its affiliates from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:
- Your use or misuse of the Services
- Your violation of these Terms
- Your violation of any laws or third‑party rights
- Your data or content submitted to the Services
11. Termination
Either party may terminate this agreement:
Cancel your account at any time through your account settings
For violations of these Terms or at our discretion with notice
Upon termination, your right to use the Services ceases immediately. We may delete your data in accordance with our retention policies.
12. Dispute Resolution
In the event of any dispute arising from these Terms:
Contact us first to resolve the issue informally
Attempt good-faith mediation before legal proceedings
These Terms are governed by the laws of [Your Jurisdiction]
13. General Provisions
Entire Agreement:
These Terms constitute the entire agreement between you and iPurvey.
Amendments:
We may modify these Terms at any time. Continued use constitutes acceptance.
Severability:
If any provision is invalid, the remainder remains in effect.
No Waiver:
Failure to enforce any right does not constitute a waiver.
Assignment:
You may not assign these Terms without our consent.
If you have any questions about these Terms of Service, please contact our legal team:
Email: info@ipurvey.com
Address: iPurvey Legal Department,
The iDigital Purveyor Company Limited 27 Old Gloucester Street London England WC1N 3AX