Insurance & claims infrastructure for disrupted travel
TravelAssist is insurer‑controlled digital rails supporting both indemnity and parametric travel insurance. It automates disruption detection, eligibility, claims, and payouts — at scale.
What breaks today
Travelers face slow, frustrating claim processes that take weeks to resolve
Insurers spend heavily on manual claims processing and fraud detection
Customers lose trust when payouts don't arrive when they need them most
What TravelAssist does
TravelAssist provides insurer-controlled digital infrastructure that detects travel disruptions in real-time, validates policy eligibility, automates claims
processing, and enables instant payouts — all while maintaining full regulatory compliance.
Key capabilities
Automated Disruption Detection
Real-time monitoring of flight delays,
cancellations, and travel disruptions
Instant Eligibility Checks
AI-powered policy validation and claim eligibility
assessment
Parametric Payouts
Automatic claim processing and instant
compensation triggers
Insurer Control
Full regulatory compliance with insurer-defined
rules and thresholds
Who it's for
Insurers, MGAs, travel platforms, airlines, rail operators, corporate travel buyers
From delayed journeys to instant resolution.
How iPurvey Works
Connect data sources & systems
AI monitors flight data, weather alerts, and carrier announcements in real-time
AI models monitor risk continuously
System identifies which disruptions trigger policy terms (delays, cancellations)
Disruption is predicted before impact
Automated verification cross-references passenger booking with disruption event
Automated actions, alerts, or workflows are triggered
Payout sent to traveler within minutes — no forms, no waiting, no frustration
Explanatory Video
Designed to Plug Into Your Existing Stack
iPurvey integrates seamlessly with enterprise systems, operational platforms, and data providers —
enhancing what you already use, not replacing it.
SAP S/4HANA & BTP
ERP
Microsoft Dynamics 365
ERP
Odoo
ERP
Airline Systems
Industry
Rail Platforms
Industry
Port Systems
Industry
Insurer Core Platforms
Industry
Claims Management
Industry
What's real vs roadmap
We're transparent about what's live, what depends on data, and what's planned.
- Flight disruption detection via global flight status APIs
- Automated claim processing and instant payouts
- Multi-channel traveler notifications (SMS, email, push)
- Integration with major travel insurance providers
- Prediction accuracy depends on airline data feed quality and timeliness
- Some budget carriers provide limited real-time status updates
- Weather-related delays require integration with meteorological services
- Predictive delay alerts 24-48 hours before departure
- Automatic rebooking recommendations for disrupted flights
- Hotel and ground transport compensation automation
Limitations & Dependencies
TravelAssist disruption detection depends on airline data feeds and flight status API availability. Some carriers update flight status later than others, affecting real-time accuracy.
Instant payouts require pre-funded insurance pools. Payment speed depends on insurer integration and regulatory requirements in each market.
What Changes
vs. weeks for traditional claims
Through automation
With instant payouts
With Travel Assist our customers receive compensation for their disruptions without delay. This allows for increased booking from travellers through our channels.
Deliver Instant Protection for Your Travellers.
Partner With Us.
Join airlines, insurers, and OTAs transforming travel disruption into customer loyalty
For Airlines, OTAs, Insurers, and MNOs • API-first integration • White-label ready
Partner With TravelAssist